Urgent appointments
To request an urgent appointment for today (Monday to Friday) during opening times:
- phone us on 01285652056
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Routine appointments
To request a routine appointment in advance during opening times:
- phone us on 01285652056
When you get in touch, we’ll ask what you need help with. Please give as much detail as possible.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Get medical advice from a doctor or nurse
To ask a non-urgent medical question:
- fill out an ask a doctor a question form
- fill out an ask a nurse a question form
We will respond within 2 working days during opening times.
How to make the most from your appointment
- for same day emergency appointments, your doctor will ring you first to assess the urgency of the problem
- if you think you may need to be seen the same day, please telephone before 10am if possible
- if you cannot attend an appointment then please inform us as soon as possible so we can give it to a fellow patient
- if you would like a chaperone to come to your consultation then inform your doctor/nurse, who will be more than happy to arrange this for you
- we do not take bookings for routine doctor appointments more than 6 weeks in advance. This allows us to monitor the demand for appointments and make adjustments to surgeries if required
- for medicals, long term condition clinics, minor operations and family planning procedures you can book further in advance
- if you are late for your appointment, you will not be seen and will have to rebook
Telephone consultations
If you would like to have a one on one consultation in the comfort of your own home on the phone, please tell the receptionist who will arrange for your doctor or nurse to return your call. Be aware that this may be at the end of their surgery or clinic.
Enhanced access appointments
We offer enhanced access appointments which can be accessed by telephoning the practice. These appointments are on a Saturday Morning, 8:30am to 12:30pm, or a Wednesday evening 6:30pm to 8pm. We offer a variety of clinics at these times run by both GPs and nurses.
South Cotswold additional appointments scheme
The GPs surgeries of the South Cotswolds are working together to improve access to primary care services for our patients. To do this we are offering extra GP clinics between 6.30pm and 8pm on weekdays and GP and nurse clinics on Saturday mornings at a specified location. Patients registered with any of the South Cotswold Practices listed below may be offered one of these appointments. The clinics will be held at each practice different days of the week.
We are excited to be able to offer these extra appointments and to be working together to achieve this, to fulfil the current NHS vision of 8am -8pm access to primary care. We hope the Saturday morning clinics will help those who work or who depend on those to work to access our services more easily.
Practice nurses
If you like to see a health professional quickly, we would recommend you book an appointment with one of our friendly and competent practice nurses. The great thing is that you can book up to 3 months ahead.
Support a registrar
Our practice is an approved training practice linked with The University of Bristol. Our registrars/trainees are fully qualified and have hospital experience.
Registrars are attached to the practice for four to twelve months and usually become general practitioners after completing training.
When booking an appointment you will be asked if you are happy to consult the registrar. We hope you are able to see them and support their training.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system: Patient Access
- phone us on 01285652056 during opening times
Home visits
Whilst we encourage our patients to come to the surgery where we have the proper equipment and facilities available, we do appreciate this is not always possible.
If you do need a home visit, you can help us by phoning before 10am.
Before visiting your doctor may wish to speak to you, a relative, or your carer. This is to assess the urgency of the visit and to give you some idea as to when the visit will happen.
You can also be visited at home by a community nurse if this is more appropriate. Your doctor can arrange this.
You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.