Skip to main content

Patient Care Adviser – Cirencester

Salary: £12.48 per hour – Incremental pay increases over 2 years
Contracts: Permanent

Role 1: Part-time – 26.75 hours per week to be worked Monday, Tuesday, Thursday and
Friday in Cirencester.

Role 2: Part-time – 27 hours per week to be work Wednesday, Thursday and Friday in
Cirencester and South Cerney.

Overtime available to cover colleagues’ Annual Leave

Details of the working hours may be obtained upon request and will also be discussed at interview.

Location: Phoenix Health Group Cirencester and South Cerney

An exciting opportunity has arisen at our established and busy Cirencester and South Cerney Practices for two Patient Care Advisers to join our team at the Phoenix Health Group. Innovative and progressive with surgeries across Cirencester, Tetbury, South Cerney and Kemble we focus on providing excellent personal care and a holistic approach to medical practice.

The Patient Care Team provides:

Administrative support, making an important contribution to the overall work of the practice.

A professional, positive and friendly image to patients and other visitors, either in person or via the phone, and offers general assistance to the wider practice team.

You will need:

  • Excellent communication skills, written and oral with the ability to communicate confidently.
  • Competent user of Microsoft Office software
  • Experience of dealing with the public/patients
  • Experience of working in a public environment
  • Flexible to meet the demands of the post and the ability to adapt to a changing environment.

Please see the Job Description (PDF) and Person Specification (PDF) for further details.

Benefits include: NHS Pension Scheme, Cycle to Work scheme, regular team meetings and biannual team morale building days & other social events.

Closing date: Monday 22nd December 2025. May close early on successful appointment.

To be included in the Selection Process, an Application Form must be completed. An application form may be downloaded from our website at: www.phoenixhealthgroup.co.uk/surgeryinformation/vacancies/

Please apply by sending your completed Application Form to:
Wendy Amaral, HR & Compliance Lead, Phoenix Health Group, 9 Chesterton Lane, Cirencester, Glos
GL7 1XG

Email: wendy.amaral@nhs.net

Page published: 24 November 2025
Last updated: 9 December 2025