Patient Participation Group

The purpose of the Phoenix Health Group Patient Participation Group is to represent the patients in appropriate matters, bring to the attention of the surgery’s partners and staff areas where patients feel improvements can be made and to implement a number of these improvements where appropriate and agreed.

At present there are approximately 170 members of the Group. The members have been chosen to be representative of the Surgery’s demographics. We are very keen to recruit new members, particularly in the 16 – 45 age group.

The PPG is currently co-chaired by Peter Jay and Chris Smith.

Terms of reference

The Phoenix Health Group Patient Participation Group will:

  • Identify and discuss practice priorities and issues, including themes from patients concerns
  • Assist the practice and its patients by arranging voluntary support groups
  • Identify and implement each year an agreed programme of projects/activities
  • React in an agreed and supportive way to present and future Government initiatives that affect the practice
  • Liaise with other PPGs in the area, the Phoenix Trust, Healthwatch, the CQC to promote best practice
  • Communicate information about the community that may affect healthcare
  • Seek funding for medical equipment or other facilities to improve the practice and/or fund the activities of the PPG

Privacy notice

Under the General data protection regulation (GDPR) every organisation needs to have a privacy notice detailing how it will use any personal information it holds.

PPG Constitution

Join our Patient Participation Group

All registered patients are able to join our Patient Participation Group. People of all genders, ages, ethnicities, and those with health conditions and disabilities are encouraged to join.

Members should as far as possible, be representative of the surgery population.

To join:

Meeting minutes

2024

2023

2022

2021

2020

2019

2018

2017

Survey results, reports and activities

Health promotion, summer 2017

National diabetes awareness week – In order to promote national diabetes awareness week members of the PPG spent time in the practice’s waiting areas raising awareness through information handouts, displays and a quiz. The event was a great success with many patients getting involved.

Patient survey results